PSA: Anker Recalls Multiple Power Bank Models Due to Fire Risk – Check Your Device Now

Anker, a leading name in charging accessories, has issued recalls for several power bank models in the United States and globally due to potential fire and burn hazards caused by faulty lithium-ion batteries. With reports of fires, explosions, and minor injuries, this is a critical issue for users to address immediately. Here’s the latest information on the affected models, how to check if your device is impacted, and what steps to take to stay safe.

What’s Happening?

Anker has recalled over 1.15 million PowerCore 10000 power banks (model A1263) in the United States, following 19 reported incidents of fires or explosions, including two minor burn injuries and property damage exceeding $60,700. The recall, announced by the U.S. Consumer Product Safety Commission (CPSC) on June 12, 2025, affects units sold between June 1, 2016, and December 31, 2022, for approximately $27 through retailers like Amazon, eBay, and Newegg. The issue is linked to lithium-ion batteries that can overheat, potentially causing melting of plastic components, smoke, or fires.

Additionally, Anker has launched a global voluntary recall for five other power bank models due to potential defects in battery cells sourced from a single vendor. These defects include metal particles causing short circuits, improper insulation, or damage from extreme heat or mechanical shock during manufacturing. While Anker states the likelihood of malfunction is minimal, the recall is being conducted out of caution.

Which Models Are Affected?

Based on the latest information from MacRumors (June 27, 2025), the recalled Anker power bank models are:

•  United States:

•  PowerCore 10000 (Model A1263): Sold between June 1, 2016, and December 31, 2022. Check the model number and serial number on the bottom of the device.

•  Global Recall:

•  Anker Power Bank (10K, 22.5W, Model A1257)

•  Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable, Model A1647)

•  Anker MagGo Power Bank (10,000mAh, 7.5W, Model A1652)

•  Anker Zolo Power Bank (20,000mAh, 30W, Built-In USB-C and Lightning Cable, Model A1681)

•  Anker Zolo Power Bank (20,000mAh, 30W, Built-In USB-C Cable, Model A1689)

This updates earlier reports that included other models like the 334 MagGo 10K, 321 Power Bank (5K, Model A1112), and 535 Power Bank (20K), which were part of separate recalls in 2024 and 2023. The current global recall focuses on the five models listed above, alongside the U.S.-specific PowerCore 10000 recall.

How to Check If Your Power Bank Is Affected

1.  Locate the Model and Serial Number: Find the model number (e.g., A1263, A1257, A1647) and serial number (marked “SN”) on the bottom, side, or back of your power bank.

2.  Verify on Anker’s Website: Visit https://www.anker.com/product-recalls and enter your serial number into Anker’s verification tool to confirm if your device is affected. Note: Serial numbers do not use “O” or “I” to avoid confusion with “0” or “1.”

3.  Stop Using the Device Immediately: If your power bank is part of the recall, disconnect it from any power source and stop using it to prevent fire or burn risks.

What to Do If Your Power Bank Is Recalled

If your device is affected, Anker offers the following remedies:

•  United States (PowerCore 10000, Model A1263): Receive a free replacement power bank (model A1388 or a 10K, 22.5W model) or a $30 gift card for Anker’s online store. To claim, submit your contact information, proof of purchase (optional), and two photos: one showing the model and serial numbers, and another with the power bank next to a piece of paper marked with the submission date and “Recall” or “Recalled” written in permanent marker.

•  Global Recall (Models A1257, A1647, A1652, A1681, A1689): Choose between a free replacement product or a gift card for use on Anker’s website. In China, additional options include a full refund or a gift card for the original purchase price plus 50 yuan.

•  Taiwan (Model A1257): Affected users can opt for a free upgrade to the A1259 Power Bank (10K, 30W), a NT$1,100 (US$37) voucher, or a full refund of NT$890.

Before receiving a replacement, you must confirm proper disposal of the recalled power bank at a municipal household hazardous waste facility, as lithium-ion batteries cannot be discarded in regular trash or recycling due to fire risks. Contact your local waste facility for disposal guidance.

Why This Matters

Lithium-ion batteries are efficient but can pose significant risks if manufactured improperly. Anker’s recalls highlight issues with battery cells from certain suppliers, with potential defects like metal impurities or damage during production. The company’s response—issuing recalls, halting sales, and improving supplier oversight with new testing protocols—demonstrates a commitment to safety, unlike lesser-known brands that may lack accountability. Posts on X show growing public awareness, with users urging others to check their devices.

Reported incidents, including a case in Lafayette, Louisiana, where a PowerCore 10000 exploded in a man’s pocket, emphasize the urgency of addressing this issue. This recall, combined with others from brands like Romoss, Xiaomi, and Baseus, signals broader supply chain challenges in the portable battery industry.

What You Should Do Now

1.  Check Your Power Bank: Verify your model and serial number on Anker’s recall page, even if you’re outside the U.S., as the global recall affects multiple regions.

2.  Spread the Word: Share this PSA with others who may own Anker power banks to ensure they’re aware of the recall.

3.  Dispose Safely: Follow local guidelines for lithium-ion battery disposal at a certified facility to prevent environmental or safety hazards.

4.  Contact Anker for Support: Email support@anker.com with “Anker A1263 Recall” (or your model number) in the subject line or call 800-988-7973 (U.S.) for assistance.

Looking Ahead

Anker is working with a new battery supplier, Amperex Technology Limited (ATL), to prevent future issues and has implemented stricter oversight and testing protocols. This is Anker’s fifth recall in two years, following earlier actions for the 535 Power Bank (2023), three products in June 2024, and the 334 MagGo Power Bank in September 2024.

For now, prioritize safety by checking your power bank and acting promptly if it’s affected. If you’re looking for alternatives, consider models like the Anker 523 PowerCore Slim 10K PD or PowerCore III 10K, which are not part of the recalls.